Eastside Family Centre

The Eastside Family Centre is a place to come when you have troubles at home or need someone to talk to. Single-session counselling is no-cost and no appointment is necessary. We are here to listen.

Walk-in Counselling

This service provides a therapy session with a registered mental health professional.  

  • No-fee, walk-in counselling 
  • Assistance with: mental health concerns, life stressors, family stress, relationship issues
  • Referrals to other community resources
  • Access to support in several languages, including Arabic, English, Hindi, Hungarian, Laotian, Mandarin, Punjabi, Spanish, Swahili and Urdu

Focused Counselling

  • For youth and their families, this service offers several sessions with the same qualified therapist
  • Accessed through the walk-in service
  • Appointments in a timely manner

eTherapy or Counselling via E-mail

  • Describe your mental health concern quickly on a one page form or in depth in a long email
  • Learn effective strategies from eTherapists who are registered professionals in Alberta
  • Hear ideas from a team of mental health professionals including a psychiatrist
  • Have the results of your consultation within 24 to 48 hours
  • Stay in your home and communicate from the privacy of your own computer
  • If you are interested in a counselling session via e-mail, please download and complete the client information form and send it to Eastside Family Centre by email
  • Click Here to download Client Information Form.
  • Send completed information to

Northgate Village Mall
255 - 495 36 Street NE
Calgary, Alberta

Monday: 1 p.m. to 7 p.m.
Tuesday-Thursday: 11 a.m. to 7 p.m.
Friday: 12 p.m. to 5 p.m.
Saturday: 11 a.m. to 4 p.m.
Closed Sunday, statutory holidays and holiday weekends

Call: 403-299-9696

(Eastside Family Centre is  supported by The City of Calgary's Family & Community Support Services and United Way of Calgary & Area.)