Frequently Asked Questions
Eastside Community Mental Health Services (ECMHS) is a place you can rely on when you have troubles at home or need someone to talk to.
Below is a list of questions that we are often asked; we hope this information is helpful and answers your question(s). If you still have queries, please do not hesitate to give us a call: 403-299-9699
We are here to listen and help.
My 14-year-old daughter will not come out of her bedroom. She says she is feeling stressed and anxious. She refuses to go to school in the morning.
Call Eastside Community Mental Health Services at 403-299-9699.
One of our Crisis Counsellors will book a virtual therapy session for your family to explore your daughter’s anxiety, as well as next steps to support your family's and daughter's needs. Therapy sessions are available on the same or next day you call.
My gender-neutral 16-year-old and I are fighting constantly. I need some parenting advice quick. Who is available to talk to?
Call Eastside Community Mental Health Services at 403-299-9699 or text at 587-315-5000 (9 a.m. to 10 p.m.).
Crisis counsellors are available to listen, support, and suggest effective parenting strategies 7 days a week from 8 am to 11 pm.
My son’s guidance counsellor disclosed that he was talking about killing himself today at school. I am scared. The school officials say he needs an assessment. What should I do?
Call Eastside Community Mental Health Services at 403-299-9699.
Our Crisis Counsellors are trained to do a suicide risk assessment over the phone or in-person. In-person crisis family visits are available on the same or next day you call.
My family is falling apart. My son and partner are fighting all the time about my son’s drug use, and he is running away most nights. We need someone to help us. Is there a safe place my son can go to give us all a break?
Call Eastside Community Mental Health Services at 403-299-9699.
In-person mediated crisis family visits are available on the same or next day you call. Our Crisis Counsellors will explore respite options including Wood’s Homes Community Stabilization Program - a 24/7 safe place for those experiencing family crisis and potential breakdown.
Our first language isn’t English. My partner and I are struggling and have even talked about separation. We aren’t sure about our next step and are hoping for a couples therapy session in Hindi.
Call Eastside Community Mental Health Services at 403-299-9699.
We offer counselling and therapy in the following languages: Arabic; Cantonese; Farsi; French; Hindi; Korean; Malayalam; Punjabi; Spanish; Tagalog; Urdu, and book a couples therapy session for you and your partner.
How can I connect with the counsellors or therapists at Eastside Community Mental Health Services?
Counselling and therapy support is available at ECMHS via telephone at 403-299-9699, LiveChat, text 587-315-5000 (9 a.m. to 10 p.m.) and email: etherapy@woodshomes.ca
I am a professional mental health and addictions counsellor in Calgary and would like to connect with the team at Eastside Community Mental Health Services. How can I do that?
Email the ECMHS Crisis Counselling team at CCT@woodshomes.ca
