• 24/7 crisis services
  • 403-299-9699
  • 1-800-563-6106
  • or click here

Eastside Family Centre 

Mother Son and Daughter

The Eastside Family Centre has proudly been serving the Calgary community since 1990.

We provide no-charge, walk-in, single-session counselling to individuals, couples and families. No appointment is necessary.

These services are for people experiencing emotional upset that may arise from a variety of situations ranging from parent/adolescent conflict and mental health concerns to domestic violence, financial stress and/or employment loss.

Multi-disciplinary teams of professionals, including psychiatric and clinical consultation, are available. Eastside also provides no-cost, legal advice in collaboration with Calgary Legal Guidance.



Eastside Family Centre - No fee, immediate walk-in counselling

Northgate Mall
255 495 36 St. NE
Calgary, AB T2A 6K3

Phone: 403-299-9696

Hours of Operation

Monday – Thursday – 11 a.m. to 7 p.m.
Friday – 11 a.m. to 6 p.m.
Saturday – 11 a.m. to 4 p.m.
Closed Sunday and all statutory holidays

Walk-in Counselling

This service provides a 50-minute session with a qualified mental health professional.

  • No-fee, first served walk-in counselling
  • Assistance with: Mental health concerns, life stressors, family stress, relationship issues
  • Referrals to other community resources


The Centre also provides:

Focused Counselling

  • For youth and their families, this service offers several sessions with the same qualified therapist
  • Accessed through the walk-in service
  • Appointments in a timely manner


eTherapy or Counselling via E-mail

  • Single session eTherapy is offered to clients free of charge
  • eTherapy at Eastside Family Centre is provided by professional therapists, who hold a master’s level education and are registered with their governing colleges
  • If you are interested in a counselling session via e-mail, please download and complete the client information form and send it to Eastside Family Centre by email
  • Click Here to download Client Information Form.
  • Send completed information to EFC.eCounselling@woodshomes.ca


Wood’s Homes provides the Caregiver Mentorship program as part of the FASD MAPS partnership. Click here for more information.

Click here to learn more about Eastside Family Centre.

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